Talking AI and customer experience in Changsha
A talk, a room full of ideas, and new connections across e-commerce.
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I’ve spent the last seven years building partnerships at Bricom across Greater China. These days, I work with AWS, Google Cloud, Zendesk, and Atlassian to find good opportunities—and get the right people around the table.
Some days that means a business plan. Other days, it’s a customer workshop, a tricky conversation, or making sure a promising idea actually happens.
I like spotting problems early, bringing a few options, and seeing things through. Now I’m getting ready for my next chapter in Seoul.
The full story, in a résuméI helped Bricom reach AWS Advanced Tier. Today, I look after everything from partner requirements and funding to our nine Marketplace listings and joint sales opportunities.
I secure $50K+ in marketing development funds each year, along with $28K in proof-of-concept funding and an additional $30K+ custom marketing grant.
A talk, a room full of ideas, and new connections across e-commerce.
Sharing what AI could mean for teams serving customers across borders.

A shared booth and plenty of conversations about better customer service.
From planning events to building partner relationships across Greater China.
Download my résuméI bring our technology partners and internal teams together, then make sure we follow through. Since 2023, I’ve also helped our General Manager prepare for senior partner meetings and turn those conversations into action.
Alongside AWS, Zendesk, Google Cloud, and Atlassian, I negotiated partnership agreements with Canva, Workato, and Genesys before handing them to their account owners.
I also helped the team adopt Notion and Monday.com to keep customer information, sales opportunities, and shared knowledge in one place. Our customer education programs contributed to a 15% improvement in sales conversion.
I’m usually working on my backhand, finding a new café, or making music with AI. Always happy to swap recommendations.
I’m looking for my next channel and alliances role.
If you think we’d work well together, I’d love to hear from you.