Deloitte 德勤管理论坛 | 出海战略峰会

March 12, 2026 · Shanghai.

I helped coordinate our sponsorship and spoke about how AI is changing customer service for businesses going global.

We looked at what happens when AI can complete tasks, support teams in real time, and make useful data easier to access.

I also co-authored a white paper with Deloitte as part of the collaboration.

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