2026 AI Applications for Global Expansion and Growth Summit

September 5, 2026 · Changsha.

I co-organized the summit and spoke about customer experience in the agentic AI era.

My focus was on giving repetitive tasks to AI so people can spend more time on difficult problems, customer relationships, and growth.

The event also brought Zendesk, AWS, and Bricom together around e-commerce, with conversations spanning local sellers, logistics providers, and livestream commerce businesses.

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